Shipping Policy
Shipping Overview
At Crazy Sparkles, we aim to deliver your orders quickly, safely, and seamlessly. Every order is handled with care to ensure a smooth and timely delivery experience.
Order Processing
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Orders are usually dispatched within 1–3 working days
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Orders placed before 1 PM are generally shipped the same day
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Orders placed after 1 PM, on Sundays, or holidays are processed the next working day
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During peak seasons, slight delays may occur
Delivery Timelines
Domestic Orders (India)
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Delivery within 5–7 business days
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Remote locations may take additional time
International Orders
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International shipping may be available on select orders. Delivery timelines vary depending on destination country and courier availability.
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Timelines may vary depending on the destination country
Shipping Charges
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India: FREE SHIPPING on all orders
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International: Shipping charges are calculated at checkout
Tracking Your Order
Once your order is shipped, you will receive tracking details via:
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Email
Address Changes & Support
If you need to update your delivery details, please contact us as soon as possible:
We will do our best to assist you before dispatch.
Urgent Delivery Requests
For priority or urgent deliveries (events, occasions, etc.), please reach out via email.
We will try our best to accommodate your request.
Delays in Delivery
While we strive for timely delivery, delays may occur due to:
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Logistics partner issues
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Weather or external conditions
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Remote location accessibility
Once the order has been handed over to courier partners, delays are beyond our control.
Order Cancellations
Once an order is placed, it cannot be cancelled.
We begin processing orders immediately to ensure quick dispatch, so cancellation requests cannot be accommodated after confirmation.
For any concerns, contact us at:
📧 care@crazysparkles.com
Stock Availability
We maintain accurate inventory, but in rare cases of stock issues:
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We will contact you promptly
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Offer alternatives or refund options
Taxes & Duties
Domestic Orders:
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Prices are inclusive of applicable GST
International Orders:
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Import duties/taxes (if applicable) must be paid by the customer
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Charges vary by country
Important Notes
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Orders cannot be shipped to PO boxes or military addresses
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Additional delivery time may apply for rural areas
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Incorrect address details may result in re-delivery charges
