Shipping Policy

Shipping Overview

At Crazy Sparkles, we are committed to delivering your orders safely, quickly, and with care. Every order is carefully packed and shipped through trusted courier partners to ensure a smooth and hassle-free shopping experience.

Order Processing

Orders are typically processed and dispatched within 1–3 business days after they are placed.
Many orders are dispatched earlier, depending on product availability and order volume.
Orders placed on Sundays or public holidays will be processed on the next business day.
During festive seasons, sales, or periods of high order volume, dispatch may take slightly longer. We appreciate your patience and understanding.

Delivery Timelines

Domestic Orders (India)

Most orders are delivered within 3–7 business days after dispatch.
Delivery timelines may vary depending on your location and courier service availability.
Deliveries to remote or non-serviceable areas may require additional time.

International Shipping

Currently, Crazy Sparkles ships only within India. We look forward to offering international shipping in the future.

Shipping Charges

🚚 FREE Standard Shipping on all prepaid and Cash on Delivery (COD) orders across India.

Order Tracking

Once your order has been dispatched, you will receive your tracking details via Email and/or SMS (where available).

You can use the tracking link to monitor your shipment throughout the delivery process.

Change of Delivery Address / Contact Details

If you need to update your delivery address or contact information, please contact us as soon as possible at care@crazysparkles.com.

Address or contact changes can only be accommodated before your order has been dispatched. Once the shipment has been handed over to our courier partner, we may not be able to modify the delivery details.

Cash on Delivery (COD)

Cash on Delivery (COD) is available for eligible PIN codes.
Our courier partner may contact you before delivery.
Repeated refusal to accept COD orders may result in future COD availability being restricted.

Urgent Delivery Requests

If you require your order urgently for an event or special occasion, please email us at care@crazysparkles.com before placing your order.

While we cannot guarantee expedited delivery, we will do our best to accommodate your request whenever possible.

Delivery Delays

While we strive to deliver every order within the estimated timeline, delays may occasionally occur due to circumstances beyond our control, including:

Courier partner operational delays
Weather conditions or natural calamities
Public holidays
Remote location accessibility
Other unforeseen logistical disruptions

Once your order has been handed over to our courier partner, delivery timelines are managed by their network. We appreciate your patience in such situations.

Undelivered / Returned Orders

If an order is returned to us due to:

An incorrect or incomplete shipping address
Customer unavailability after multiple delivery attempts
Refusal to accept the order

we will contact you to arrange re-dispatch.

Please note that additional shipping charges may apply for re-shipping returned orders.

Order Cancellation

Orders begin processing shortly after they are placed. Therefore, once an order has been successfully placed, it cannot be cancelled.

If you have any questions regarding your order, please contact us at care@crazysparkles.com.

Stock Availability

We strive to maintain accurate inventory on our website. However, in rare cases, a product may become unavailable after an order has been placed.

If this happens, we will promptly contact you and offer:

A suitable replacement (if available), or
A full refund for the unavailable item.

Taxes

All product prices displayed on our website are inclusive of applicable GST.

Important Notes

Customers are responsible for providing accurate shipping information.
Orders cannot be shipped to P.O. Boxes or addresses that are not serviceable by our courier partners.
Additional delivery time may apply for remote or rural locations.
If an order is returned due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply for re-dispatch.
Delivery timelines are estimates and should not be considered guaranteed delivery dates.