At Crazy Sparkles, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your clothing purchase, we offer a hassle-free return and exchange policy.
Return Guidelines:
- Returns must be initiated within 7 days of product delivery.
- The item must be in its original condition, unworn, unwashed, and with all tags, labels if any attached.
- Proof of purchase, such as the original receipt or order confirmation email, is required for all returns.
- Items purchased online can be returned either by mail or in-store. Please refer to our website for instructions on how to initiate a return by mail.
- Final sale items are not eligible for return unless they are damaged or defective upon receipt and has not been reported within 72 hours of delivery.
- It takes 7-10 working days for the product to reach us back at the warehouse. So your patience is requested for the same.
- The product received will be inspected for quality and if approved by the Quality Checking team, we will provide you with store credits worth the product value that can be used for a future purchase from the website or Exchange your product to the size desired by you.
- Store credit will be given only after we receive the product back at our warehouse. Store credit shall be valid for 6 month
- For all returns please ship to the following address
1, Shetiya Apt, Next to Chitale Bandhu,
Gaikwad Nagar, Aundh, Pune – 411007
Exchange Guidelines:
- Returns must be initiated within 4 days of product delivery.
- The item must be in its original condition, unworn, unwashed, and with all tags, labels if any attached.
- Proof of purchase, such as the original receipt or order confirmation email, is required for all returns.
- Exchanges can only be made for items of equal or lesser value. If the desired item is of greater value, the difference must be paid.
- Exchanges can be made in-store only. Online orders requiring an exchange should be returned for a refund, and a new order should be placed for the desired item.